In present era, protection and promotion of consumer rights is wellbeing float up among the priorities. The dishonest elements in the society are booming by trading and exploiting through defective products and faulty services. Such disruptive elements also cause threat to the health and security of the community. It is the basic responsibility of all regimes to protect the public from the deep-rooted exploitation in such unchecked market system. In this context, Government of the Punjab has been / is being taken initiatives to protect the rights of consumers against defective products and faulty services through enactment of Punjab Consumer Protection Act and strengthens it through Directorate of Consumer Protection Council, Consumer Courts & Consumer Protection Councils, in order to provide prompt justice to masses of the province for redressal of their grievances against defective products and faulty services. Directorate of Provincial Consumer Protection Council is at the forefront by implementing Act across the Province.
I pray for success of the system as consequences of its achievements will outcome into the contented consumers which is the true foundation of a healthy economy and prosperous society.