GOVERNMENT OF THE PUNJAB HAS INITIALLY ESTABLISHED DISTRICT CONSUMER PROTECTION COUNCILS (DCPCs) & DISTRICT CONSUMER COURTS (DCCs) IN ELEVEN DISTRICTS OF THE PUNJAB | ELEVEN DISTRICTS ARE : RAWALPINDI - GUJRAT - SIALKOT - GUJRANWALA - LAHORE - FAISALABAD - SARGODHA - SAHIWAL - MULTAN - BAHAWALPUR - DERA GHAZI KHAN | WORLD CONSUMERS' RIGHTS DAY (WCRD) IS GOING TO BE CELEBERATED ON MARCH 15, 2008 | SEMINARS & WORKSHOPS ARE BEING HELD THROUGH OUT THE PUNJAB | TOTAL CASES FILED IN DISTRICT CONSUMER COURTS : 649 | TOTAL CASES DISPOSED OFF IN DISTRICT CONSUMER COURTS : 398 (61%) | TOTAL CASESS FILED BEFORE AUTHORITY(DCO) : 300 | TOTAL CASES DISPOSED OFF BY THE AUTHORITY(DCO) : 172 (57%) |
 
 
 
   
 
 
Introduction to
Punjab Consumer Protection Council
 
 
The Government of the Punjab is fully determined to promote the welfare of the people at large. The credit of implementing the PUNJAB CONSUMER PROTECTION ACT, 2005, with the help of Punjab Assembly, also goes in the name of the same administration. For the first time in the history of Pakistan, a complete legislation has been promulgated for the protection and promotion of consumer rights and interests.
 
 
 
 
 
 
         
 
   
 
The Punjab Consumer Protection Council (PCPC) has been established by the Government of Punjab as an apex body of industries Department with the mission “to protect & promote the rights & interests of the consumers”. It will empower the consumers to express their complaints on a platfrom for effective redressal.
 
 
What to do in case:
 
If you are discontented due to substandard goods & Products, unsatisfied from faulty services or discontented due to unfair, misleading/bait advertisements!!!
     
 
 

GET YOUR RIGHTS NOW!!!

Keep in mind the following aspects while taking receipt of the purchase Products or availed Services:
Date of Purchase
Number & Price of goods
Detail of goods purchased
Mobile Service
The Top mobile service provider in the country is not serving upto the mark of the subscriber expectations.
 
GENERAL SECTION
   
 
 
Please enter your Application Reference Number then click below to get the status of your complaint.
AUTOMOBILE SECTION
MILK
Pakistan, being the 4th largest milk producer state of the world, {97%-informal way while only 3%-formal} requires a method to check the adulteration in.
 
Whenever you desire to buy/lease/rent a new/used car, do keep certain things in mind:
 

 

* Understanding Vehicle Financing

* Buying a New Car : Guidelines

* Buying a Used Car : Guidelines

* Renting a Car

* Leasing Guide

 
 
   
   
 
 

Government of the Punjab

Consumers Internatioanl

Pakistan Standerds & Quality Control Authority

Australian Competition & Consumer Commission

Punjab Laws Online

       * Keys to Vehicle Leasing | Auto Service / Auto Repair Checks!
     * Look before you Lease! | Fuel Alert

 
Beverages
MISCELLANEOUS
As the demand of beverages rises with the arrival of summer season, there comes innumerable brand names in the field. Unfortunately these trademarks.
 

Buying HOME : Big Deal!
Mattress shopping Tips!!
CIGARS : No Such Thing as a
Safe Smoke!!

Beware of Lottery & Coupons!!

 
  Keep yourself full aware of your rights while dealing with Mobile Phone Services!!
Telemarketing : A Rip-off !!
Finding a Job'?? SCAMS on the Internet!!
 
   
 
PUNJAB CONSUMER PROTECTION COUNCIL
135-J, MODEL TOWN, LAHORE, PAKISTAN.
info@pcpc.punjab.gov.pk
Ph: # (+92)(42)5857927
FAX: # (+92)(42)5855062
 
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